Last updated: October 2025
These Terms and Conditions apply when you request, download, or receive any printed or digital resources (“materials”) from Action Bladder Cancer UK (“we”, “us”, “our”).
By requesting materials, you agree to these Terms. Please read them carefully before placing your request.
Our resources are provided for information, education, and awareness only.
They are not a substitute for professional medical advice, diagnosis, or treatment.
Always seek advice from your doctor or another qualified health professional regarding any questions you may have about your health or medical condition.
Printed materials are supplied free of charge while stocks last.
We reserve the right to limit the quantity of materials per request to ensure fair access for all.
Orders are normally dispatched by second-class post within a reasonable timeframe, but delivery times may vary.
If you require materials urgently, please contact us directly before placing your request.
We reserve the right to withdraw or change any item without notice.
Digital resources are provided free of charge for personal or professional awareness use (e.g. by patients, carers, healthcare professionals, or support groups).
You may share or print them for non-commercial purposes, provided they are not altered and our logo and acknowledgements remain visible.
You must not sell, republish, or modify any materials without our written permission.
When you request materials, we collect the personal information necessary to process and deliver your order.
Your details will be handled in accordance with our Privacy Policy and applicable data protection laws.
We will not share your personal information with third parties except as necessary to fulfil your request (for example, with our mailing house).
We take great care to ensure our information is accurate and up to date. However, we cannot guarantee that all materials are error-free or suitable for every circumstance.
To the fullest extent permitted by law, we are not liable for any loss or damage arising from the use of, or reliance on, our materials.
We may update these Terms from time to time. Any changes will be posted on our website and will apply from the date of publication.
If you have any questions about these Terms or about requesting materials, please contact us at:
Action Bladder Cancer UK
Email: info@actionbladdercanceruk.org
Website: www.actionbladdercanceruk.org
Registered Charity No: 1164374
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